Privacy Policy

Required legal jargon.

PRIVACY POLICY

www.whencreativestudio.com (the "Site") is owned and operated by Catherine Louise Doxford.

Consent

By using this Site users agree that they consent to: 

  • The conditions set out in this Privacy Policy.

Analytics

This website collects personal data to power the site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

I share this information with Squarespace, the website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Visitor Data

FOR CUSTOMERS

When you buy something on this website, I collect personal information from you to fulfill the order. I may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

This information is shared with:

  • Squarespace, the online store hosting provider, so that they can provide website services;

  • Printful, the on-demand printing provider, so that they can provide fulfilment services (applies only to When Classics - 5 Panel Pictogram Hat);

  • Shipstation, the inventory management system, so that they can provide inventory management services;

  • Chit Chats, the shipping platform, so that they can provide shipping services.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.


FOR FORM BLOCK SUBMISSIONS

When you submit information to this website via webform, I collect the data requested in the webform in order to track and respond to your submissions. This information is shared with Squarespace, my online store hosting provider, so that they can provide website services.


FOR WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.



Emails

MARKETING EMAILS 

I may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. I share your contact information with Squarespace, the email marketing provider, so they can send these emails on my behalf.

ORDER AND ACCOUNT EMAILS

I may email you with messages about your order or account activity. For example, I may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

Your contact information is shared with Squarespace, the website hosting provider, so they can send these emails to you on my behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Contact Details

Please contact me if you have any questions or concerns. My contact details are as follows:

cat@whencreativestudio.com

You can also contact me through the contact form available on this Site.
Effective Date: 11th day of December, 2022